Problem solution strategies are techniques or approaches used to identify and solve difficult problems in a systematic manner. Some common strategies include brainstorming, flowcharting, root cause analysis, SWOT analysis, and the Six Sigma method.
As managers, we face problems every hour of every day. While most of these are trivial and can be solved immediately without effort, some others are difficult and require the application of systematic approaches. Therefore, different strategies have been developed to solve these difficult problems efficiently. Although it is difficult to say which problem solution strategy is the most effective, some may be more successful in certain situations than others, so that it is important to choose the strategy that is most appropriate for the problem at hand.
In general, it may be helpful to use a combination of different problem solution strategies, as this can help to ensure that a wide range of potential solutions is considered, and the best solution is chosen. It can also be helpful to involve a diverse group of people in the problem-solving process, as different perspectives and experiences can lead to a more effective solution.
5 Steps to Problem Solving
While the specific steps involved in solving problems can vary depending on the situation and the specific strategy being used, the problem-solving process can almost always be broken down into the following five steps:
- Identify the problem: The first step in solving a problem is to clearly define and understand the problem. This involves looking at the situation objectively and identifying the specific issue or challenge that needs to be addressed.
- Generate potential solutions: Once the problem has been identified, the next step is to generate a list of potential solutions. This can be done through brainstorming, researching potential solutions, or consulting with others who have experience with similar problems.
- Evaluate potential solutions: After generating a list of potential solutions, the next step is to evaluate each one to determine which are the most viable and likely to succeed. This may involve looking at factors such as cost, feasibility, and potential risks or drawbacks.
- Choose a solution: Once potential solutions have been evaluated, the next step is to choose the best one. This may involve making a decision based on the information gathered in the previous steps, or it may involve conducting further research or analysis to gather additional information.
- Implement the solution: The final step in the problem-solving process is to implement the chosen solution. This may involve taking specific actions to put the solution into place, such as purchasing materials, training employees, or changing processes or procedures.
5 Effective Problem Solving Strategies
Considering the 5 steps to problem solving mentioned above, following strategies are thought to be among the most effective systematic approaches:
- Brainstorming: This is a group problem-solving technique in which members of a team come together to generate as many ideas as possible without evaluating them. This can be an effective way to generate a lot of potential solutions in a short amount of time.
- Flowcharting: This involves creating a diagram that shows the steps involved in solving a problem. This can be a useful way to visually organize the problem and potential solutions, and to identify potential points of failure or areas that need further exploration.
- Root cause analysis: This involves identifying the underlying causes of a problem and developing solutions that address those root causes. This can be an effective way to solve complex problems that have multiple contributing factors.
- SWOT analysis: This is a planning technique that involves identifying the Strengths, Weaknesses, Opportunities, and Threats associated with a problem. This can be a useful way to evaluate potential solutions and choose the one that is most likely to succeed.
- Six Sigma: This is a data-driven approach to problem-solving that aims to identify and eliminate defects in processes. It involves using statistical analysis and other tools to identify the root causes of problems and develop solutions that minimize variation and maximize efficiency.
A Good Problem Solution Plan
Planning is an essential function of management that involves setting goals and determining the steps and resources necessary to achieve those goals. Solving difficult problems requires planning as well and there are a few key steps you can follow to develop a good problem solution plan based on what was stated above:
- Clearly define the problem: The first step in developing a problem solution plan is to clearly define the problem that needs to be solved. This involves looking at the situation objectively and identifying the specific issue or challenge that needs to be addressed.
- Identify the root cause of the problem: Once the problem has been clearly defined, the next step is to identify the root cause of the problem. This may involve conducting further research or analysis to determine the underlying factors that are contributing to the problem.
- Generate potential solutions: Once the root cause of the problem has been identified, the next step is to generate a list of potential solutions. This can be done through the startegies mentioned above: brainstorming, flowcharting, root cause analysis, SWOT analysis, and the Six Sigma method. Consulting with others who have experience with similar problems helps too.
- Evaluate potential solutions: After generating a list of potential solutions, the next step is to evaluate each one to determine which are the most viable and likely to succeed. This may involve looking at factors such as cost, feasibility, and potential risks or drawbacks.
- Choose a solution and develop a plan: Once potential solutions have been evaluated, the next step is to choose the best one and develop a plan for implementing it. This may involve creating a detailed action plan that outlines the specific steps that will be taken to put the solution into place, as well as any resources or support that will be needed.
Conclusion
In management, solving difficult problems requires planning and the employment of proper problem solution strategies. While the specific strategy or combination of strategies used will depend on the problem at hand and the situation, brainstorming, flowcharting, root cause analysis, SWOT analysis, and the Six Sigma method are among the systematic approaches often preferred.
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